You have a client that you think would benefit from using HubSpot CRM. When you suggest this to them, they say, “I like the idea of using a CRM, but I don’t think my reps will remember to record their activities in it.” What’s the best way to respond to address this concern?

• “No worries–we can use the Tasks feature to send reminder emails to your reps so they don’t forget.”
• “Not a problem–HubSpot CRM automatically records emails and calls so reps don’t have to.”
• “Good point–let’s make sure we set up a time to train your reps so they understand the value of recording their work in the CRM.”
• “Good point–maybe HubSpot CRM isn’t a good fit for you.”

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