In order to assess customer service agent performance, which of the following reports should you look at?
Ticket close total by rep Ticket totals over time Ticket totals by source Knowledge base article views It is easier
Read moreTicket close total by rep Ticket totals over time Ticket totals by source Knowledge base article views It is easier
Read moreOffer related articles to readers Restrict knowledge base articles Add videos to articles Suggest articles to be written It is
Read moreWhat are the ins and outs of HubSpot? How do I create a custom feedback survey? So you wanna build
Read moreUse questions as titles Use bullet points Use a casual tone Use screenshots and GIFs It is easier to search
Read morethe stages a customer goes through with your company where your customers physically are how your prospects become your customers
Read moreWhenever you get an influx of new customers When your business practices change Quarterly Whenever you get negative feedback It
Read moreoffer your customer more than they were expecting. renew your customer’s account customer renews with you. prolong your onboarding process.
Read moreunderstand the process from becoming a prospect to a customer ensure your customers continue to buy from you know the
Read moreGathering support inquiries Responding to support inquiries Reporting and analyzing on support inquiries Categorizing and routing support inquiries It is
Read moreUnderstand the issue Find relevant context Diagnose the problem Ask for help It is easier to search in our PDF,
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