True or false? You cannot edit the look and feel of your customer portal.
True False It is easier to search in our PDF, which has correct answers, and you can save time. Don’t
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HubSpot Service Hub Software Certification Exam
A customer portal is a __________.
home base where customers can view, open, and reply to support tickets. place where customers can open tickets, but not
Read more If you’re setting up Service Hub reports for the first time, where should you start?
Service analytics Customer report builder Report library Sales analytics It is easier to search in our PDF, which has correct
Read more Which report(s) do you use to decide which knowledge base articles to write?
Average ticket response time Average ticket response time by rep Ticket volume by category All of the above It is
Read more True or false? Your leadership team should be the ones to create the customer journey map.
True False It is easier to search in our PDF, which has correct answers, and you can save time. Don’t
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