What information can a user see in their customer portal?

  • How long a rep has to respond to the ticket before an SLA breach
  • Ticket replies from customer service agents
  • How many other customers have filed a similar ticket
  • All of the above

It is easier to search in our PDF, which has correct answers, and you can save time.

Don’t waste your time searching for answers one by one, that you will not be able to find, or are probably incorrect.

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