HubSpot Solutions Partner Certification Answers
Last Updated in February 2024
Download HubSpot Solutions Partner Exam Answers
HubSpot Solutions Partner Certification Exam Answers:
- Questions: The assessment is made up of 50 questions
- Time: 180 minutes to finish the assessment
- Passing score: 34 questions correctly to pass.
- Retake period: You must wait 12 hours between attempts.
- Validity Period: 2 Years.
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Check out following The HubSpot Solutions Partner Certification Solutions:
- The partner dashboard
- The tier dashboard
- The Partner Resource Center
- Partner training in HubSpot Academy
True or false? Your sold and managed MRR are tracked against separate, dollar-based targets.
- True
- False
Where in the Partner Dashboard are you able to bulk add multiple employees to client accounts?
- Client Dashboard
- Account and Billing
- Your Team
- Confirmation Links
https://theknowledgetime.com/your-email-address-is-kdunncrm-pilots-com/
- com
- com
- crm-pilots.com
- kdunn@
- Product launches
- Exclusive event invitations
- Program change notices
- All of the above
- Primary point of contact, approved email domain
- Renewal owner, approved email domain
- Primary point of contact, deal registration
- Renewal owner, deal registration
All of the following could be example posts on the Partner News Blog, except:
- A list of partners who have recently tiered up
- Product launch announcements and resources
- Competitive intelligence
- Long-form content sharing program vision and strategy
- Impact Award winners
- True
- False
- Channel Consultant
- Renewal Manager
- Channel Account Manager
- Partner Specialist
- Channel Consultant
- Renewal Manager
- Channel Account Manager
- Partner Specialist
- Send it to their CAM so it can be forwarded to their prospect
- Send it to their prospect directly to sign
- Follow up with their prospect as its been sent automatically
- Follow up with their Renewal Manager to get approval on contract terms
True or false? Solutions Partners are able to communicate with HubSpot Sales within a shared deal.
- True
- False
- The partner who confirmed involvement first
- The partner who is providing onboarding services on the higher-value subscription
- Both partners split the MRR credit
- Neither partner gets MRR credit
- The referring partner
- The referred-in partner
- Both partners split the MRR credit
- Neither partner gets MRR credit
- Channel Consultant
- Renewal Manager
- Channel Account Manager
- Partner Specialist
What is the name of the dedicated web series and podcast for Solutions Partners?
- INBOUND
- Agency Unfiltered
- Partner Resource Center
- The Hustle
- Client Dashboard
- Partner Resource Center
- Seismic
- Capacity Manager
- Current month performance for contact and email tiers
- Tool usage breakdown and a breakdown of most-used tools
- Platform Engagement Index score
- Traffic and conversion performance of your client’s account
Which of the following is NOT a method for filtering/sorting Solutions Partners in the directory?
- Certifications
- Industry
- Language
- Team Size
- 1,000
- 2,000
- 3,000
- 5,000
- 2,000
- 7,000
- 12,000
- 17,000
- 10,000
- 20,000
- 30,000
- 50,000
- 10,000
- 15,000
- 30,000
- 60,000
Which of the following is/are option(s) for a client’s “Renewal Communication Owner”?
- HubSpot
- Solutions Partner
- HubSpot OR Solutions Partner
- HubSpot AND Solutions Partner
If a registered lead of yours purchases HubSpot for $1,000 USD/month, what will your payment be?
- $100 paid out monthly
- $200 paid out monthly
- $600 paid out quarterly
- $2,400 paid out annually
What cadence is revenue share paid out to Solutions Partners?
- Weekly
- Monthly
- Quarterly
- Annually
How is revenue share calculated?
- 10% MRR for as long as a partner remains in the Partner Program
- 10% MRR for as long as the clients’ products remain active
- 20% MRR for as long as a partner remains in the Partner Program
- 20% MRR for as long as the clients’ products remain active
- Solutions Partners receive both revenue share and Sold MRR credit via Partner Collaboration only.
- Solutions Partners receive both revenue share and Sold MRR credit for all co-sold sales opportunities.
- Solutions Partners can only receive Sold MRR credit.
- Solutions Partners receive neither revenue share nor Sold MRR credit
- “Best Partner Wins”
- “Partner Collaboration”
- “Capacity Management”
- “Touchless Selling”
- Which Solutions Partner registered the domain
- The competitiveness of your scoped work
- The CAM of the other partner
- None of the above
- “Best Partner Wins”
- “Partner Collaboration”
- “Capacity Management”
- “Touchless Selling”
Why should Solutions Partners leverage the “Share Note” button within a shared deal?
- Collaborate with other users from their team in the deal
- Collaborate with HubSpot in the deal
- Submit the domain for registration
- Export their sales opportunity into a .CSV
- True, domain registration will always be attempted
- True, but domain registration will only be attempted if selected by the partner
- False, domain registration is not automatically attempted
- False, domain registration can only be managed by CAMs
- HubSpot Shared Selling Pipeline
- HubSpot Channel Account Manager
- HubSpot Account and Billing
- HubSpot Capacity Manager
- Domain registration
- Deal registration
- Both deal and domain registration
- Neither deal nor domain registration
Which of the following is not a feature of the HubSpot Projects tool?
- Structured lists of tasks and reminders
- Proof of involvement submittal
- Task assignments with due dates
- Collaborative engagement with your CAM and CC
- Tax forms
- Solutions Partner Program agreement
- Banking information
- Client renewal details
- Channel Consultant
- Renewal Manager
- Channel Account Manager
- Partner Specialist
- Assigned Client
- Administrator
- Partner Employee
- Client User
- Partner Dashboard
- Seismic
- Partner Resource Center
- Confirmation Link
- Demo walkthroughs
- Customer fit matrices
- Pitch decks
- Special pricing for channel customers
Which of the following is not a category of assets in the Partner Resource Center?
- Product Resources
- Program Resources
- Renewal
- Networking and Community
- True
- False
- Channel Consultant
- Renewal Manager
- Channel Account Manager
- Partner Specialist
- Overview
- HubSpot Team
- Renewals
- Platform Engagement Index
- Tool usage
- Amount of users
- Integrations
- Certifications
- Renewals
- Overview
- Platform Engagement Index
- Confirmation Links
- Confirmation Links
- Overview
- Platform Engagement Index
- Renewals to act on
- True
- False
- “Demo” certification courses
- “Implementation” certification courses
- “Onboarding” certification courses
- “Legal Training” courses
- True
- False
- At least 5 reviews in the Solutions Directory
- An active Solutions Partner Certification
- A median client tool usage of 3+
- The MRR thresholds for a particular tier
- True
- False
- 10%
- 15%
- 20%
- 25%
- True
- False
- True
- False
- True
- False
- True
- False
- A CAM advocating for your involvement
- A client-signed confirmation link
- A partner-signed proof of involvement
- If a partner has already registered a domain, you can’t win the right
- Sold MRR, Managed MRR
- Sold MRR, Lead Registration
- Managed MRR, MRR Retention
- MRR Retention, Lead Registration
Which of the following is NOT a core tenet of the Solutions Partner Program?
- To make it easier to grow with HubSpot
- To partner with HubSpot
- To connect with customers and partners
- To help all partners sell marketing services
- Revenue share
- Lead registration
- Partner onboarding
- Rider letter
- Sold MRR, Managed MRR
- Sold MRR, Lead Registration
- Managed MRR, MRR Retention
- MRR Retention, Lead Registration
- Trailing 3 months
- Trailing 6 months
- Trailing 12 months
- The total amount calculated is not time bound
OLD Questions
- True
- False
- After you introduce yourself, ask for permission before moving forward.
- Be more explicit in the solutions you can provide.
- Find someone at the prospect’s company you know personally and reference their name.
- Don’t make any changes, this sound bite follows all of the best practices.
- Ask the prospect how they feel. Use a tie-down question such as “What do you feel least confident about?”
- Continue to move forward. When you try to close, you’ll learn whether or not they have bought-in.
- Back up in the sales process. Find out where you lost the prospect and don’t move forward unless you are both in agreement.
- A and C
- A and B
4. The inbound sales framework includes the following stages:
- Open, connect, explore, close
- Identify, connect, explore, advise
- Attract, convert, explore, delight
- Identify, convert, explore, close
- True
- False
- Stop pitching and aim to help.
- Differentiate and target.
- Emphasize the inbound methodology.
- The inbound sales framework.
- buyer persona, target market
- target market, buyer persona
- buyer profile, target market
- buyer persona, qualified lead
8. Which of the following is the recommended, primary use for the prospect fit matrix?
- Determining whether or not the prospect needs your help.
- Ranking and prioritizing your list of prospects.
- Determining whether or not the prospect will buy.
- Disqualifying prospects before presenting and closing.
9. True or false? To use the prospect fit matrix, you must have a conversation with the prospect first.
- True
- False
- Looking to existing relationships
- Targeting by vertical
- Targeting by location
- Focusing on target accounts
- Both the primary and secondary criteria is important in determining prospect fit, and since the company meets the majority of these, it’s a good fit.
- The primary criteria is the most important in determining prospect fit. Even though they meet some secondary criteria, it is unlikely to be a good fit.
- The company already wants to work with you, and as long as a prospect meets at least one of the primary fit characteristics, they’re probably a good fit.
- A prospect must meet all of the primary and secondary criteria to be considered a good fit.
12. Which of the following is NOT considered a goal of the connect call?
- Establish an initial relationship with your prospect.
- Explain what inbound is to the prospect.
- Understand your prospect’s challenges and if you’re able to help.
- Schedule the exploratory meeting.
13. Fill in the blank: The _______ technique is an effective way to address resistance.
- give and get
- CEO test
- power statement
- opponent-process
- Based on what they downloaded, offer another content offer.
- Start a dialogue and ask what they were looking for help with when they downloaded your ebook.
- Reference their job title on LinkedIn and explain how your organization can solve their goals.
- Try to schedule the exploratory meeting.
- Be respectful of your prospect and back off.
- Always come with a backup positioning statement and try again.
- If the positioning statement didn’t resonate with the prospect, they probably aren’t a good fit. Use this as an opportunity to politely end the call.
- Yes, but this time, use two positioning statements in a row to better your odds at finding a situation that resonates.
- True
- False
- Because they seem like a good fit for your organization and for an inbound retainer, agree to create the proposal.
- Instead of a proposal, offer to set up another exploratory call at a time when the rest of the team can meet.
- Suggest that you schedule a solution design and planning call instead so that you can understand their goals and put together the right activities to help them reach those goals.
- Assign homework for the team to complete. If they do the action items, create a proposal.
- Assign your prospect homework, like a questionnaire.
- Summarize and recap your exploratory meeting with a follow-up email.
- Schedule a solution design and planning call no later than one week after the exploratory meeting.
- Test for budget as you close the exploratory call.
- address resistance, assess fit
- address resistance, discover goals and challenges
- develop a positioning statement, develop a power statement
- develop a positioning statement, discover goals and challenges
- Any time a prospect scores five or below, don’t spend more time on them.
- De-prioritize the prospect and spend less time and effort on them.
- If you think they might still be a good fit, you could test the prospect’s commitment by assigning more homework.
- You should assign homework to all your prospects. You might have missed something during the exploratory call, and the prospect could surprise you.
- The prospect’s cost of inaction
- The prospect’s need
- The prospect’s timing
- The prospect’s plan
- True
- False
- True
- False
24. What is the recommended approach to translating a prospect’s goals into measurable targets?
- Assign homework so you already have this information before the call.
- Conduct the meeting over video to make it a more personal experience.
- Wait to cover measurable targets until the prospect has your proposal to encourage them to close.
- Do the exercise via a whiteboard or spreadsheet to run through different scenarios.
25. By proposing the “right solution at the right time,” you’re doing what?
- Still accepting project-based work if the prospect can’t afford your retainer.
- Offering only 12-month commitments to your retainers because inbound takes time.
- Kicking off your engagement with a trial period to establish quick wins first.
- Coaching your prospect to manage inbound internally.
26. True or false? At some point in the sales process, you must demo the HubSpot software.
- True — the prospect is going to be purchasing a HubSpot license, so they should see what they are getting for their money.
- True — the prospect needs to see all the HubSpot tools so they can pick and choose which ones they’d like you to focus on in your services retainer.
- False — showing prospects the HubSpot software might derail the conversations to revolve around budget.
- False — it’s generally a good idea, but not always. The prospect is ultimately buying your services and your ability to deliver.
27. Because of the proliferation of disconnected tools, what do companies end up investing in?
- The prospect should receive tips for improving their online marketing strategy
- The prospect should review their marketing goals and challenges
- The Solutions Partner should qualify and excite the prospect
- The Solutions Partner should translate the prospect’s goals to inbound targets
28. Which framework should you use to assess fit with a prospect?
- BANT
- GPCT
- CGP, TCI, and BA
- The CEO test
- measurable inbound targets
- the CEO test
- CGP, TCI, and BA
- SMART inbound goals
- 10
- 50
- 75
- 250
- As much as 2x
- As much as 5x
- As much as 10x
- As much as 100x
- True
- False
- Expert or Generalist
- Specialist or Growth
- Primary or Secondary
- Alpha or Beta
38. What is your standard set of inbound services?
- The set of inbound services that are guaranteed to meet all your client’s needs
- The top 10 proven most effective services across the HubSpot Partner community
- The most common set of inbound services you expect to offer to your most common type of prospects
- The percentage of time calculated as billable to your clients
- A standard set of inbound services gives you a starting point when putting together services for a new client so that you don’t have to start from scratch each time.
- A standard set of inbound services that helps you think through what type of prospects and needs you want to address.
- A standard set of inbound services helps you identify if you have the capabilities to deliver on your standard services and plan to develop them if not.
- A standard set of inbound services represents a perfectly packaged set of services so that you don’t have to customize your services anymore for prospects.
- True
- False
41. Once you’ve determined your total engagement cost, what’s the best way to set your markup?
- Be consistent — use the same markup for all your clients.
- Use a 20% markup per industry standards.
- Use the median average of your minimum markup and high markup.
- Consider a range based on your minimum markup, high markup, and value-based price.
42. What is the difference between markup percentage and margin percentage?
- Nothing, they are the same thing.
- Different; markup % is always higher than margin %.
- Different; margin % is always higher than markup %.
- Different; it can vary whether markup % or margin % is higher.
- $23/hour
- $39/hour
- $50/hour
- $144/hour
44. True or false? You need time-tracking to be able to calculate the utilization rate of your team.
- True
- False, and it’s encouraged not to use one
- False, but it’s encouraged to use one
- Partner Demo Course
- Delivering Your Why Go HubSpot Educational Pitch
- Grow Accounts Better with Expanded Services
- Guided Client Onboarding Certification
- Partner Demo Course
- Delivering Your Why Go HubSpot Educational Pitch
- Grow Accounts Better with Expanded Services
- Guided Client Onboarding Certification
- Partner Demo Course
- Delivering Your Why Go HubSpot Educational Pitch
- Grow Accounts Better with Expanded Services
- Guided Client Onboarding Certification
- True
- False
- “Why do you think that is?”
- “What’s your plan to address it?”
- “What are you considering as a budget for addressing that?”
- “How long has that been a challenge for you?”
50. To determine the value-based price point for your work, it’s important to understand:
- How many new customers you’re likely to help your client drive.
- You client’s customers’ average purchase size.
- The number of purchases your client’s average customer makes.
- All of the above.
- None of the above.